UTS Mobile App
The Unreserved Ticketing System (UTS) app enables booking of unreserved,
platform, and season tickets directly on smartphones. It supports GPS-based
paperless travel and R-Wallet payments, significantly reducing queues
at stations.
RailOne App
RailOne is a unified digital platform offering ticket booking, PNR enquiry,
live train tracking, R-Wallet usage, food ordering, refund tracking, and
Rail Madad services through a single interface.
IRCTC Digital Services
IRCTC provides comprehensive digital services including reserved ticketing,
e-catering, tourism packages, and hospitality services, forming the backbone
of Indian Railways’ online passenger ecosystem.
NTES – National Train Enquiry System
NTES provides real-time information on train running status, expected
arrival and departure timings, and delays, enabling accurate journey
planning and improved passenger confidence.
Rail Madad & QR-Based Feedback
Rail Madad enables passengers to register complaints and feedback through
mobile apps, web portals, and QR scanners installed at stations and trains,
ensuring faster resolution and enhanced service accountability.
FOIS – Freight Operations Information System
FOIS is an integrated freight management system that tracks wagons, locomotives, and unit trains while also managing billing
and revenue collection. It enhances wagon productivity and supports improved customer service to meet the demands of a growing
economy.
IREPS – Indian Railway e-Procurement System
IREPS is the official portal of Indian Railways for procurement of Goods, Works & Services,
Sale of Materials and Leasing of Assets through the process of E- Auction or Reverse Auction.
MERS – Miscellaneous e-Receipts System
The Miscellaneous E-Receipts System enables customers to register and make sanctioned payments
through a unified digital portal ensuring secure, transparent payment tracking with
unique transaction IDs for efficient accountability.