STBA

STBA Scheme - Overview

Station Ticket Booking Agents (STBA) are engaged by Railways at identified stations to support timely disbursal of unreserved tickets in addition to Railway ticket counters.

1. Operational Framework

Only one STBA is permitted per station.
Tickets are issued at the station counter, and the agent must deposit the entire cash collected with the SS/SM/CBS/CRS on duty at:

06:00 hours
14:00 hours
22:00 hours

Rights & Restrictions

The STBA cannot sublet, assign, or transfer rights or obligations.
With prior approval of Sr.DCM, the STBA may nominate an additional person for ticket sales.
Identity cards will be issued by Sr.DCM to the STBA and nominated persons.

Ticketing Authority

STBA may issue:

All non-concessional unreserved tickets
Platform tickets
Season tickets via the UTS system

Concessional tickets (students, physically challenged, etc.) require:

Valid documentary proof
Endorsement and permission of SS/SM/CBS or CRS on duty

Special Facilities

Non-Issued (NI) tickets and cancellation of tickets are permitted only with official endorsement from SS/SM/CBS or CRS.

2. Payment of Commission to STBA

The Railway Administration pays commission from Station Earnings, based on actual fare collected.

Commission structure

Slab	Sales Turnover (₹)	Commission Payable
Slab 1	Up to 20,000	25% (Minimum ₹2,500)
Slab 2	20,000 – 1,00,000	15%
Slab 3	Above 1,00,000	4% for SG-3 & NSG-6 stations or the quoted rate, whichever is lower

Additional Financial Terms

Commission is calculated monthly on net sales.
For concessional tickets, commission is based on actual fare collected.
Income Tax (TDS) will be deducted as per Section 194-H of the Income Tax Act, 1961, in line with prevailing Government norms.

3. Eligibility Criteria

Applicants must meet the following requirements:

Resident of the local Block / Tehsil / Mandal of the station applied for (Relaxation possible if no suitable local candidate is available)
Minimum age: 18 years on the date of tender opening
Educational qualification: Pass in Class X

Must produce a Police Verification Certificate confirming:

No criminal record
No pending criminal cases

Applicant or nominated agent must not be an ex-Railway employee dismissed or removed for reasons of doubtful integrity

4. How to Apply

i. Application Process

Download the Application Form and Tender Document from www.sr.indianrailways.gov.in
All pages of the tender document must be signed and enclosed.
Any corrigendum issued must also be signed and attached.
Applications without signatures or required enclosures are liable for rejection.
Applications must be submitted in the prescribed proforma.

Appointment of STBA – Nature of Engagement

Appointment as STBA does not confer any right to Railway employment.
The engagement is purely contractual.

No entitlement to:

Absorption into Railway service
Regularization
Bonus
Railway passes or facilities